Article 1 (Purpose)
These terms define the rights, obligations and responsibilities of Linkive Co., Ltd. (the ‘Company’) and users in connection with the use of the Forcletter website, mobile app and related services (the ‘Service’).
Article 2 (Definitions)
1. ‘Member’ means an individual or business user who agrees to these terms and creates an account through a method provided by the Company.
2. ‘Individual member’ means a creator who registers using a supported authentication method, such as Kakao or Apple.
3. ‘Business member’ means an advertiser or business user who registers through a supported method, such as email verification, and uses advertising campaign and organization features.
4. ‘Connected account’ means an Instagram business or creator account, or a related Facebook Page, connected to the Service through Meta’s official OAuth by a member.
5. ‘User content’ means posts, comments, messages, link-in-bio pages, community posts, campaign materials and other content that members create, upload, send or authorize the Service to access.
6. ‘Paid subscription’ means a recurring monthly payment plan displayed on the web subscription management screen.
Article 3 (Operator and Publication of Terms)
1. The operator is Linkive Co., Ltd., business registration number 322-87-03456, located at Room 501, 5th floor, 15 Daehak-ro 12-gil, Jongno-gu, Seoul, Republic of Korea.
2. The Company publishes these terms, its Privacy Policy, Refund Policy and operator information in the Service so users can easily find them.
3. Matters not specified in these terms are governed by applicable laws, the Privacy Policy, Subscription Terms, Refund Policy, campaign-specific information and service operating policies.
Article 4 (Effect and Amendment)
1. These terms take effect when a member agrees to them and the Company approves registration.
2. The Company may amend these terms to the extent permitted by applicable laws.
3. The Company will notify users of the changes, reasons and effective date through service notices and, where possible, individual electronic means at least seven days before ordinary changes, or at least 30 days before material changes or changes unfavorable to users.
4. Members who do not agree to amended terms may terminate their service agreement before the effective date. The Company will not apply changes requiring separate consent by law without that consent.
Article 5 (Registration and Account Management)
1. Members must provide accurate information and securely manage their accounts and authentication methods.
2. The Company may reject or request additional information for applications involving false information, impersonation, duplicate or fraudulent registration, interference with service operations, or a risk of violating laws or these terms.
3. Children under 14 cannot register. Minors must obtain the consent required by applicable law for actions requiring a legal representative’s consent, such as paid subscriptions, campaign contracts or settlements.
4. Members who discover account theft or unusual access must immediately take necessary action, such as changing their password, signing out or disconnecting accounts, and notify the Company.
Article 6 (Service Features)
The Company provides all or some of the following features.
1. Collection and analysis of Instagram account, post, follower, reach and engagement insights
2. AI assistant Poki, account and content analysis, weekly reports and content management support
3. Comment-triggered automatic DMs, comment and DM classification and management, and spam comment management
4. Creation, publication and analytics of link-in-bio pages, and form submission management
5. Creator community, notifications, reminders and app push notifications
6. Support for finding and applying to advertising campaigns, selection, messages, draft review, shipping, publication checks and settlements
7. Management of business organizations, teams, campaigns, payments and settlements
8. Other features described in the Service
Article 7 (Connections to Meta and Other External Services)
1. Members may connect only accounts they own or are legally authorized to manage.
2. Connected features depend on the APIs, policies and review decisions of external providers such as Meta. Available data, permissions, processing speed and feature scope may change.
3. When the Company becomes aware of an external provider’s outage or policy change, it will make reasonable efforts to restore service, offer alternatives or provide information.
4. Members may revoke permissions at any time through their connected accounts and may also request disconnection and account deletion through the Service.
Article 8 (Artificial Intelligence)
1. Some features use third-party AI services such as Google Gemini and the OpenAI API. Data transmitted and processing methods are explained in the Privacy Policy and consent screen before use.
2. AI results are automatically generated, may be inaccurate or outdated, and do not replace professional legal, tax, medical or investment judgment.
3. Users must not enter unnecessary sensitive information, such as national identification numbers, bank passwords or card numbers, or third parties’ nonpublic personal information into AI inputs.
4. Unless users expressly consent, the Company does not use their inputs or outputs to train its own general-purpose AI models.
Article 9 (User Content and Public Pages)
1. Rights to user content generally belong to the respective rights holders.
2. Members permit the Company to process user content to the extent necessary to provide, store, display, transmit, back up and improve the Service.
3. Content posted on public link-in-bio pages and in the community may be publicly available on the internet. Members must check the visibility and inclusion of personal information before posting.
4. Members must not post content that infringes third-party copyrights, trademarks, portrait rights, personal information rights or other rights.
Article 10 (Community Operations)
1. Members must not post impersonation, illegal information, hate or harassment, pornography, spam, exposed personal information, false advertising or copyright-infringing content.
2. The Company may hide or delete content and restrict posting, commenting or messaging based on reports, applicable laws, operating policies and the need to protect users.
3. Except when preventing imminent harm or complying with legal obligations, the Company will communicate the reasons for sanctions and how to appeal in a reasonable manner.
Article 11 (Advertising Campaigns and Party Responsibilities)
1. Campaign compensation, products, schedules, publication requirements, reviews, advertising disclosures, shipping and other conditions are governed by campaign details and agreements between the parties.
2. Advertisers must provide lawful and truthful campaign information and handle selection, rejection, review and payment according to the agreed conditions.
3. Influencers must provide accurate application, shipping and settlement information and fulfill agreed content creation, advertising disclosure and publication obligations after selection.
4. Where the Company provides payment, escrow or settlement services, the fees, payment, refund and tax criteria shown on the relevant screen also apply.
5. Campaign credits purchased by advertisers or credited for non-publication or no-shows are used first for campaign selection payments. Refunds of unused balances, the validity period of one year from purchase or crediting, and expiration notices follow the published Refund and Cancellation Policy.
6. Once payment is made upon confirmation of influencer selection, cancellation solely because the advertiser changes their mind may be restricted. If a campaign is not fulfilled due to the influencer’s or Company’s fault, the Company will return the relevant amount as credits or to the original payment method.
Article 12 (Settlements and Taxes)
1. Members receiving settlements must accurately provide their own or an authorized business’s bank account, national identification number or business information, and tax classification.
2. The Company may verify settlement information or request additional documents to fulfill legal obligations such as withholding tax, tax invoices, payment statements and prevention of improper payments.
3. Payments may be held until issues are resolved if there are information errors, rights disputes, legal payment restrictions or missing required documents.
Article 13 (Paid Subscriptions and Payments)
1. Available plans, monthly fees, VAT inclusion, feature limits and billing dates are displayed on subscription management and payment confirmation screens.
2. Web paid subscriptions start with a registered card payment through Toss Payments and renew automatically each month.
3. Upgrades take effect immediately after payment of the prorated difference for the remaining period. Downgrades take effect from the next billing date.
4. Payment failures may be subject to a grace period of up to seven days and up to three retries, after which paid features may be restricted or the account may switch to a free plan.
5. A coupon’s plan, duration, start time and normal billing conditions after expiry are displayed before use is confirmed.
6. Further details are governed by the Subscription Terms.
Article 14 (Subscription Cancellation and Refunds)
1. Members may cancel their next automatic payment at any time in subscription management. Unless a separate refund is approved, paid features remain available until the current paid period ends.
2. Members may request a full refund within seven days of the first paid subscription payment if they have not substantially used paid features.
3. If the Service differs from its description, advertising or contract, separate statutory withdrawal periods apply.
4. Refund requests, limitations, processing times and posting to payment methods follow the published Refund and Cancellation Policy.
Article 15 (Prohibited Conduct)
The Company applies a zero-tolerance policy to the following conduct in user-generated content and the community. Members must not engage in these activities.
1. Unauthorized use of others’ accounts, personal information or payment methods, or impersonation
2. Illegal, false or deceptive advertising, purchasing followers, spam, unauthorized bulk messages or other conduct that violates laws or platform policies
3. Compromising the Service’s security, speed or stability, or gaining unauthorized access to private APIs, data or source code
4. Unauthorized sale or redistribution of service results or data, or infringement of third-party rights
5. Abusing settlement, refund, coupon, campaign or referral programs for improper gain
6. Posting pornography, sexual exploitation, hate, discrimination, violence, threats, harassment, defamation, exposed personal information or other objectionable or malicious content
Article 16 (Restrictions on Use)
1. The Company may delete posts, restrict features, disconnect accounts, suspend accounts or terminate agreements in response to violations of terms or operating policies, security risks, fraudulent payments, infringement of others’ rights or legal requests.
2. The extent and duration of restrictions reflect the nature, recurrence, harm and urgency of the violation.
3. Where possible, the Company provides the reasons for restrictions and appeal instructions. Users may submit explanations through customer support.
4. Users may report content and block users. Reported content is immediately hidden from the reporter’s screen. The Company reviews reports within 24 hours, removes violating content and, where necessary, restricts the author’s community access or removes their account.
Article 17 (Changes and Interruptions)
1. The Company may change, inspect or suspend all or part of the Service for security, maintenance, legal requirements, external API policies or business needs.
2. Foreseeable material changes or interruptions are generally announced in advance. If advance notice is difficult due to urgent outages, security incidents or external provider actions, notice is provided without delay afterward.
3. If key paid features cannot be provided for a substantial period due to the Company’s fault, the Company will take reasonable measures, such as extending the usage period, providing alternatives or issuing refunds, in accordance with applicable law and the Refund Policy.
Article 18 (Withdrawal and Termination)
1. Members may request withdrawal in account settings or ask customer support to terminate their agreement by following https://forcreator.co.kr/account-deletion.
2. If there are unpaid settlements, ongoing campaigns, disputes, refunds or legal retention obligations, the Company may provide instructions for completing procedures and retaining records to the necessary extent.
3. After termination, personal information and user content are deleted or stored separately under the Privacy Policy and applicable law. Public content may not be immediately retrievable if shared with third parties before deletion or subject to legal retention requirements.
Article 19 (Personal Information Protection)
The Company processes personal information under applicable laws, including the Personal Information Protection Act. Collected data, purposes, retention periods, processors, overseas transfers, user rights and safeguards are disclosed in the Privacy Policy.
Article 20 (Liability and Limitations)
1. The Company and users are liable under applicable law for harm caused to the other party by their intentional acts or negligence.
2. The Company’s liability may be limited for losses caused by events outside its reasonable control, such as natural disasters, telecommunications outages, external provider outages or policy changes including Meta’s, or user fault.
3. Insights, AI results, advertising price predictions and campaign recommendations do not guarantee particular follower growth, sales, selection or earnings.
4. This article does not limit liability for the Company’s intentional acts, gross negligence or liability that cannot be excluded by law.
Article 21 (Intellectual Property)
Rights to the Service’s software, designs, trademarks, databases and Company-created content belong to the Company or the rightful owner. Members may not reproduce, modify, sell or reverse-engineer them beyond what is necessary to use the Service.
Article 22 (Notices and Inquiries)
1. The Company may send transaction, security and policy notices through means members provide or permit, including service notifications, push notifications, Kakao Alimtalk, text messages or email.
2. Advertising information is sent only with separate consent as required by law. Users may opt out at any time.
3. Service, payment, rights infringement and appeal inquiries may be submitted through the KakaoTalk channel customer support or linkive@linkive.co.kr.
Article 23 (Governing Law and Disputes)
1. The laws of the Republic of Korea apply to these terms and use of the Service.
2. The Company and users will consult in good faith to resolve disputes. If unresolved, either party may bring an action before a court with jurisdiction under the Civil Procedure Act and other applicable laws.
Supplementary provisions
Article 1. These terms first took effect on November 24, 2025.
Article 2. These revised terms (version 2.0) were announced and took effect on July 27, 2026. This revision comprehensively updates the terms to reflect current features, actual payment and refund procedures, and applicable legal wording.
Article 3. These revised terms (version 2.1) were announced and took effect on July 31, 2026. This revision clarifies the anonymous community’s zero-tolerance content policy, immediate hiding upon reporting, review within 24 hours and sanctions for violating users.
Article 4. These revised terms (version 2.2) are announced on September 14, 2026 and take effect on October 14, 2026. This revision adjusts the campaign credit validity period to one year from purchase or crediting in line with card company policies.